Elite Solutions
Now EliteSolutions has got the right idea. Why drive to or spend a ton of hours over the phone trying to support computers remotely. Just get some software that lets the support personal remotely access the system and get to work and get done faster. This will free him or her up to get more done. This is the basic reason why elitesolutions uses online remote support software.
This is snippet form thier support homepage. It says it all. Good work Elite Solutions.
"With rising costs for service calls many IT Companies will simply increase service rates and or find other billing techniques to offset those rising costs. At EliteSolution we believe that all other business alternatives need to be explored before raising services rates. At EliteSolution we recognize that the simple raising of rates is not always the best solution as often this does not ensure that a business will remain competitive."